Privacy Policy

Last updated: June 25, 2025

This Privacy Policy describes the policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

1 - Who we are

Ramensoft S.L. (“Handinger,” “we,” “our,” or “us”) provides an API that converts public web pages into structured content, metadata, screenshots, and AI-ready JSON.

2 - Information we collect

• Account data: email address to create and secure your account and communicate updates.

• Usage data: Information about the usage of the service, for generating customer-facing metrics and usage billing.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RamenSoft sl, Carrer de la Riba 24, 3.

• Payment data Handled by Stripe a PCI-compliant provider; we store only a customer-token reference.

• Cookies / local storage Session token, CSRF token, analytics cookie (e.g., Google Analytics) to maintain login and measure site performance

3 - How we use your data

1. Deliver, maintain, and improve the API.

2. Detect fraud or misuse (rate limiting, abuse patterns).

3. Provide customer support and product announcements.

4. Produce aggregated, non-identifiable statistics.

5. Comply with legal obligations (tax, accounting, court orders).

4 - Legal bases (GDPR)

• Contract: Processing your API requests and payments

• Legitimate interest: Preventing fraud, improving features

• Consent: Marketing emails (opt-in only)

• Legal obligation: Comply with legal obligations (tax, accounting, court orders).

5 - Sharing & transfers

• Service Providers: hosting (Cloudflare), observability (Sentry), email (Resend), payments (Stripe), auth (Hanko).

• Compliance: if required by law or valid legal process. Data may be transferred outside the EEA under Standard Contractual Clauses or equivalent safeguards.

6 - Data retention

• Account data: until you delete the account.

• Usage logs: 30 days (raw) → 12 months (aggregated).

• Financial records: 7 years (tax law).

• Backups: 30 days.

7 - Security

We apply TLS 1.3 in transit, disk-level encryption at rest, role-based access. No method is 100% secure; you use the service at your own risk.

8 - Your rights

Under GDPR/UK GDPR/CCPA you can access, correct, export, or delete your personal data. Email privacy@handinger.com with your request; we respond within 30 days.

9 - Children

Handinger is not directed to children under 16 and we do not knowingly collect their data.

10 - Changes

Material changes will be announced at least 7 days in advance via email or dashboard banner.

11 - Contact

Ramensoft S.L. Carrer de la Riba 24, 3. 08221 Terrassa, Spain. privacy@handinger.com